Cancellations made through flyskytravels.com are subject to the Cancellation Policy of Cheap Travel Solutions LLC, along with applicable supplier terms and conditions.
At flyskytravels.com, we understand that travel plans can change. This policy explains how cancellations and refunds work for bookings made through us.
1. Overview
Our cancellation terms align with those of our service providers (airlines, hotels, car rentals, tour operators). Reviewing these before confirming your booking can help you avoid extra costs.
2. Your Right to Cancel
Bookings can be cancelled within 24 hours for a full refund if made at least 7 days before departure.
To cancel, contact us at:
Email: info@flyskytravels.com
Phone: 8889291008
3. Refunds
Approved refunds will be returned to your original payment method within 14 business days. No processing fee applies.
4. General Terms
- Cancellations must be made in writing (email or official channels).
- Fees depend on:
- Type of service
- Provider’s rules
- How far in advance you cancel
Note: Some bookings are non-refundable. Please check your confirmation details.
5. Airline Tickets
- Most tickets are non-refundable and non-transferable.
- Changes may be possible with fees and airline approval.
- No refunds for:
- No-shows
- Partially used tickets
6. Hotel Bookings
- Policies vary by hotel and rate type.
- Flexible rates may allow free cancellation up to 24–72 hours before check-in.
- Promotional rates are usually non-refundable.
7. Tours & Activities
- 30+ days before the event: may qualify for a full/partial refund.
- Within 15 days: non-refundable.
- No refunds for no-shows.
Tip: Your confirmation email includes the exact cancellation terms.
8. Exceptional Circumstances
Refunds may be considered in cases of:
- Medical emergencies (proof required)
- Bereavement (documentation required)
These are subject to provider approval and are not guaranteed.
9. Cancellation & Refund Process
(A) Notification
Inform us quickly to reduce potential charges.
(B) Cancellation Fees
Calculated based on service type, provider rules, and timing.
(C) Refund Eligibility
Subject to provider’s terms and payment method.
(D) Payment Method
Processing time depends on your bank or payment provider.
(E) Documentation
May include proof of payment, government ID, and booking reference.
(F) Communication
Use official channels for faster handling.
(G) Escalation
If denied, you can follow the provider’s dispute process.
(H) Tracking
Some providers offer online refund tracking.
(I) Partial Refunds
Issued for unused portions of eligible services.
(J) Non-Refundable Fees
Certain charges are always non-refundable.
(K) Special Waivers
In rare emergencies, providers may waive fees.
(L) Refund Denial
- Missed cancellation deadlines
- Incomplete documents
- Violation of terms
(M) Delays
High demand or verification processes may cause delays.
10. Airline-Specific Rules
- Policies vary by:
- Fare type
- Destination
- Travel class
- Special promotions
11. Policy Updates
flyskytravels.com may update this policy without prior notice. Check regularly for changes.
12. Need Help?
Our support team is available 24/7 for cancellations and refunds.
Email: info@flyskytravels.com
Phone: 8889291008